Overview

Emotional intelligence is a skill; and like any other skill you can get better at it with training and practice. It allows you to read the style of individuals and adjust your communications accordingly. Professionals with high emotional intelligence can better manage their own impulses, communicate with others more effectively, manage change well, solve problems and use humor to build rapport in tense situations.

A critical number of competencies within EI relate to personal skills which is the subject of this 2-day workshop. Self-awareness, self-regulation, self-motivation, social awareness and social  management can significantly help us to understand why we do what we do and what we can change in ourselves to get more energy, respond better to other stakeholders and efficiently interact with them and better understand them.

Key Learning Objectives

  • Define Emotional Intelligence
  • Learn the five core skills required for emotional intelligence
  • Understand associated verbal and nonverbal communication
  • Be able to explain the Social Management & Responsibility implications
  • Master tools to regulate and gain control of one’s own emotions
  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Articulate your emotions using the right language
  • Set goals to help you reach your full potential
  • The importance of setting priorities & relationship management
  • How to invest in yourself and effectively impact others
  • Disagree Constructively

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