Exceptional Communication
for Results


In today’s business environment, effective communication is more critical than ever. The ability to send clear, concise messages and listen well can mean the difference between successful business relationships and lost productivity. This 2-day highly-interactive program provides your team with the tools needed to function more productively through improved interpersonal communication skills. After building a shared awareness of the value of effective communication, participants learn how to develop clear, concise messages that gain credibility, persuade and influence others, and increase efficiency. The workshop helps participants examine their personal communication patterns and construct more effective messages. By using tools and techniques to enhance listening skills and improve messages, individuals can develop stronger interpersonal relationships.

By the end of the workshop participants will:

  • Recognize different styles of communication and how to improve understanding and build rapport with others.
  • Reflect on different methods of communication and decided when each is most suitable.
  • Appreciate the role of body language and voice tone in effective communication.
  • Communicate message in an effective and engaging way for the recipient.
  • Recognize listening barriers and improve your ability to interpret messages.
  • Communicate effectively with different personalities and handle conflict constructively.

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